Why does Comcast not understand their customers?

All over TV, you’ve been seeing these Comcast guarantee advertisements, with so called employees explaining what it is and what to expect.  It is located at this link for your reference –>http://www.comcast.com/Corporate/Customers/CustomerGuarantee.html. It all started the other day, when I realized that our internet was much slower than it should be.  I did some network tests, and found out … [Read more...]